In the GRAAL program we investigate alignment between ICT architecture
and business architecture. The program has a descriptive and a prescriptive goal.
- Its descriptive goal is to acquire knowledge about the the way alignment
is maintained in companies.
- Its prescriptive goal is that we design new techniques to achieve and
maintain alignment, and validate these techniques in a realistic
We do case studies of alignment relations in companies and report about
this confidentially to these companies. The results of case studies are
included in anonymized form in scientific publications. We also apply
our techniques in action research projects in companies. GRAAL started
in the autumn on 2002. The results of the first two years of GRAAL have
been summarized in a number of white papers
The conceptual framework of GRAAL distinguishes several layers of
service provision, starting from physical entities at the lowest layer,
which provide services to the software infrastructure, which in turn
provides services to business systems (applications and information
systems), which in turn provide services to the business, which provides
services to the business environment. Alignment relations exist across
all these layers. There is a white paper about the conceptual framework
in general and one about service provision layers.
GRAAL currently consists of the following projects.
- QUIDS (QUality Indicators in Design Spaces) investigates the
effects of design decisions on software quality.
- VITAL (Value-based IT
ALignment) investigates value-based techniques for designing a network
of distributed ICT services and supporting business systems.
(Coordination Process Correctness and Trust Assumptions) investigates how a
coordination process can be designed from a value model of a
business cooperation, taking into account the different levels
of trust that the business partners have in each other.
- Intermediation support for negotiation and alliance formation
investigates how electronic intermediation services can be designed from a
value model of intermediation.